Before you contact customer services, please check the below pages:
Frequently asked questions - teaching centre
Please note that face-to-face and telephone customer service is available on the 2nd floor of Building A:
Monday:10.00-18.00
Tuesday:10.00-18.00
Wednesday:10.00-18.00
Thursday:10.00-18.00
Friday:10.00-18.00
Our telephone customer service is available from Monday to Friday from 10:00 to 17:00.
The CAE certificates can be collected in person, in opening hours, following our email notification.